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Booking Information

Hi there, and welcome to my little corner of the world!  Before we officially meet, I'd like to share some small but important notes with you.  After all, a good journey begins with mutual understanding. ❤️

📌 Booking & Payment
After booking, please transfer 50% of the total amount within 3 days and send me a screenshot as proof.

Only then will your reservation be confirmed! If you prefer, you can also choose to pay the full amount at once —

it will help us finalize your stay even faster! Once I receive your payment, I’ll send you a booking confirmation email.
The remaining balance must be paid at least one week before your arrival.

If payment isn't completed on time (unless under special circumstances),

I’m sorry, but I will have to cancel your booking and the deposit will be non-refundable.

💶 Tourist Tax
French law requires a €3 tourist tax per night per adult (18+). Please pay it along with your final payment 

Thanks for your understanding!

Cancellation & Modification Policy
Once the deposit is paid, it’s a serious commitment. I'm sorry, but deposits are non-refundable, and bookings cannot be canceled.
Want to change your dates? No problem! Each booking allows one modification.Please notify me at least one week in advance,

and date changes depend on availability.
If the new date has a different rate, you’ll need to pay the price difference. If the new date falls in the high season

(like summer or Christmas), you'll need to stay at least 5 nights and cover the seasonal rate.

Once the change is made, the booking is locked and no further changes or cancellations will be accepted.

⚡ Special Circumstances
If uncontrollable events occur (like pandemics, natural disasters, government orders) and you cannot travel,

we can discuss rescheduling or a refund, depending on the situation and policy at the time.

Similarly, I (Janéa Stay) reserve the right to modify or cancel a booking if unforeseen circumstances arise.

If that happens, I’ll offer you two options: a full refund of what you’ve paid, or a rescheduling to another suitable date.

Whichever it is, I promise to communicate with sincerity and kindness. 

🏡 Check-in & Check-out
Check-in: from 4:00 PM — come drop your bags and embrace the light.
Check-out: by 11:00 AM — time to say goodbye to me and this beautiful landscape.
If you wish to check in early or check out late, please let me know at least one day in advance.

Late check-outs over one hour will be charged €20 per extra hour, paid directly to my hardworking cleaning angels.

🧳 Accommodation Rules
Number of guests: Please stick to the number of guests you booked for. No extra guests or last-minute add-ons are allowed.

If you would like to invite someone over for a visit, please ask me first — otherwise, I might think the house has been taken over! 

Parties & Gatherings:
Sorry, this isn’t a nightclub or DJ booth. No parties, events, or "just a few friends over" gatherings are allowed.

After 10:00 PM, especially on balconies or outdoor areas, please keep the volume low.

If noise becomes an issue, I may have to ask you to leave early without a refund. I need to let this place —

and its neighbors — sleep peacefully.

🐾 Pet Rules
You're welcome to bring your furry friends, under a few conditions:

 Up to two small pets (dogs/cats; please check with me if you have a giant breed )

 A €15 cleaning fee per dog applies. Please inform me in advance; sneaking pets in without notice will make things complicated 

Help your little ones behave: no accidents indoors, no chewing on furniture, no turning the place into an obstacle course!

Friendly reminder: Cleaning pet hair is incredibly time-consuming and exhausting, especially from sofas, carpets, and tiny corners.

The small cleaning fee actually represents a big amount of work — thank you for your understanding! 🐾❤️

🌿 Nature Reminder
This place is truly surrounded by nature —Despite thorough cleaning before your arrival, you might still spot tiny insects

or flying guests 🐝, especially during summer.
If you absolutely cannot tolerate nature’s little surprises, please think carefully before booking!

 

🍇Thank you for reading these little notes patiently. If you’re smiling by now, I’m already opening my arms to welcome your story. 

Can't wait to meet you,  Janéa Stay🌿
 

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JANÉA Stay
6 & 16 Chemin Du Leh 67140 Reichsfeld. Alsace France

Email:  janeastay@gmail.com

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Mobile: +33 06.80.84.18.14 /06.47.25.16.72

Melinda & Bernard

  © 2025 by JANÉA Stay. Melinda, all rights reserved

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